Terms and Conditions

Last updated: 2025

Welcome to Coach for Leaders Up (the “Company”) operating at coachforleadersup.com. These Terms and Conditions govern your use of our coaching services for leaders and executives. By accessing or using our services, you agree to be bound by these Terms.

1. Services

The Company provides leadership coaching, executive mentoring, workshops, and related consulting services (collectively, the “Services”). All Services are delivered by qualified coaches approved by the Company.

2. Payment

Fees for Services are set forth on our website and are subject to change. Payment is due in full upon registration or as otherwise agreed in writing. We accept major credit cards and electronic bank transfers. All payments are processed securely.

3. Cancellation and Refund Policy

You may cancel any scheduled coaching session or program by providing at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice will be charged the full session fee.

3.1 Standard Refunds

If you are dissatisfied with the Services, you may request a refund within 14 days of purchase. Refunds will be issued to the original payment method within 10 business days of approval.

3.2 Extended Refund Guarantee

For comprehensive coaching packages, we offer an extended 30-day refund guarantee. If you do not experience measurable progress toward your leadership goals within the first 30 days, notify us in writing. Upon verification, we will refund the pro-rata amount for unused sessions or modules. No questions asked.

3.3 Refund Process

To request a refund, please complete our Contact Us Form with your full name, purchase date, and reason for the refund request. Our team will review and respond within 5 business days.

4. Limitation of Liability

To the fullest extent permitted by law, the Company and its affiliates, officers, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the Services.

5. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

6. Contact Information

Coach for Leaders Up
290 Bremner Boulevard, Toronto, ON M5V 3L9, Canada

Phone: +14160548826
Business ID: 464621025

For general inquiries or support, please visit our Contact Us Form.